Small Business Struggles

I have been an entrepreneur for over 20 years and have worked with many business owners coaching and consulting them in their business endeavors and one thing I know for sure is that owning and operating your own business is no easy task. It takes a certain personality and some tough skin to survive.

The toughest part of operating your own business is dealing with employees. This can be a never ending struggle that can drive you nuts so my recommendation has always been the following.

First, have a proper attitude, a positive one. Since your HR (human resource) struggles will most likely never go away you might as well just have a positive outlook. This will make it easier to deal with your HR tasks. Have a positive attitude with all of your HR duties. Hiring, firing, coaching, training and anything else dealing with your employees. I promise this will make a big difference.

Second, keep your HR duties and tasks on your daily, weekly and monthly to do list. HR should be on your plate at all times. You should always be looking for that diamond in the rough. You never know when that great employee will come along and you need to be prepared to snag him or her and typically there is always an employee that you would like to get rid of.

Third, you are the one person in the company that can set the tone and atmosphere for everyone else so make your company an awesome place to work. Treat your employees like one of the family, like partners in your business, like a precious asset. When you do this you will be amazed at how successful your business can become. Your employees will enjoy working for you, which will make a positive difference in productiveness and a positive difference in customer service. Your customers will notice the difference and reward you for having great employees. This is one suggestion that will pay off every time. Your employees will follow your example on how to treat each other and how to treat customers and how to be loyal to the company. They have to respect you and know their place in the company related to your place in the company but they should enjoy working for you and consider you the best boss they have ever had.

Owning and operating your own business can have so many rewards but it is an experience that is not for the weak in heart. My experience over the past 20 years has been a roller coaster of ups and downs but the ups are worth all the downs for me.  

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